MELLA & VETSPIRE FAQ

How can I use Mella in my practice?

Simple - just purchase the Mella Device (It’s on pre-order and expected to be released by the end of the year). Then download the app and create an account. If you are a Vetspire customer it will ask you to put in your API key to be able to communicate with your Vetspire installation. Please look on our website for a 30 second video on how to use Mella in your practice with Vetspire
How do I communicate this to my clients?

AllyDVM communication channel, email list, etc
How do I use Mella on cats and dogs?

1. Plug in the axillary tempertaure sensor 2. Place sensor between foreleg and torso 3. Turn on the device to take the temperature
How much time will this really save me?

By adopting the best practice of sending the axillary temperature reading directly to the patient exam record for that patient in Vetspire, it should save you up to five minutes per pet. Best of all you do not need two people as you did previously with rectal temperature. Mella Pro is comfortable and safe to administer by one person
If I have any problems, who do I reach out to?

Email us at support@mella.ai
Do I need to enter each patient's information prior to taking their temperature?

You do not need to enter each patient's information prior. This can be done afterward.